Thank you for hanging in there with us, and all your encouraging messages, through this difficult time while we work on getting WholeSoy yogurts back into full production. We have been openly sharing our story with you week by week as it unfolds and we have a whole lot more to share with you that developed over the 4th of July weekend.
For a quick recap: The facility that previously helped us make and package our soy yogurt (called a co-packer in the industry) abruptly closed its doors and stopped making our products giving us only three days' notice. We were fortunate to have been in the process of setting up a new facility, but moving yogurt production is a complicated endeavor that typically takes six months or more to complete. Last month, we were able to get some yogurt made and shipped but clearly not enough. The new co-packer had not lived up to our expectations, or yours, so we extended our timeline.
However, it has become painfully clear, even after all the long hours we put into trying to make it work, that the new co-packer will not be able to meet the high demand for WholeSoy yogurts either. We know, we are thinking the same thing, how on earth is this possible and can we get a break?!
Here's a little more insight: