Grateful for your support!
Plus a re-launch update
Thank you all again for hanging in there with us and for enduring the long absence of your favorite non-dairy soy yogurt. Your encouraging comments have really helped us persevere through the challenges of setting up our very own yogurt facility. We're so grateful to have the most patient and supportive customers cheering us on!
We're getting so very close to making soy yogurt again, but with an additional delay and the holiday season, we are now estimating making yogurt in December to arrive on store shelves at the very beginning of January.
Continue reading for the details...
What caused the delays?
We did everything possible to stick to our scheduled launch this fall. But we are taking great care in each step of the process and some steps have taken longer than originally expected.
The technician calibrating our equipment (specifically the part that fills each cup with yogurt) discovered parts on the equipment that were not working adequately and must be replaced. This is a critical piece of equipment and if not fixed now would have caused breakdowns in the near future. We're waiting on the new parts to deliver and we are rescheduling the specialty technician to install them. All of this occurring during the busy holiday season makes this especially challenging to schedule. As a small company, we are also deeply committed to respecting our employees' and contractor's special time with their families this time of year.
When we started WholeSoy, we set out on a mission to make ethical, delicious, high-quality products that are also as affordable as we can possibly make them to the consumer. We have been able to stay true to this mission without compromise by also remaining a small independent company through this process. This also has given us the ability to openly share every step of the process with you – and so in our excitement to keep everyone in the loop – we prematurely shared our own internal estimated timeline with you.
We understand how frustrating this entire process has been especially since for most of you, there isn't anything out there that can replace WholeSoy. As a small company, we have taken on the incredible task of building our own dairy-free facility. There were times when it even felt impossible, but we've made the nearly impossible happen! We're almost there! It is our tight-knit staff at WholeSoy and our dedicated contractors working right beside us that are making this dream a reality. But in the end the driving force behind all of this hard work is you, our loyal consumers.We're so grateful for everyone hanging in there with us and hope you can continue to hang on just little bit longer. We'll have another update again as we approach the official re-launch!
We wish you all a happy and peaceful holiday season!
The WholeSoy & Co. Team
Stay tuned for our official re-launch announcement here on our blog, Facebook, and Twitter. We will also answer additional frequently asked questions on our blog, and provide tips on how to approach your local retail stores about getting WholeSoy back on their shelves.
Wondering what led up to the unavailability of WholeSoy soy yogurt for so long? Catch up on our blog post that explains it all: Our Very Own Yogurt Facility.
You can subscribe to our blog to receive immediate updates on WholeSoy production when they occur. Subscribe by entering your email address into the "Subscribe to our Blog!" module located on the right-hand side of this page (second-to-last box).
If you have yet to share the following with us, please feel free to do so now, as the following information helps a whole lot. Just in case your favorite store is on the fence about making space for WholeSoy again in the near future:
1. Where do you want to see WholeSoy yogurts carried again? Include the name of the store (city & state, if possible), please.
2. Why is WholeSoy the yogurt for you and/or for your family?