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Upgrading to a New Facility

on Monday, 20 May 2013. Posted in Announcements

More WholeSoy yogurt on its way!

WholeSoy & Co. is excited to announce that we are in the process of moving to a new, more efficient, yogurt-making facility. This new facility will be able to meet the growing demand in the US and Canada for WholeSoy's delicious non-dairy, vegan yogurts!

ws-lineup-5-2013

Keep reading for the details . . . 

 

Rest assured that the recipe is the same, the packaging is the same and most importantly, we are still proudly independently owned and operated. Our stringent manufacturing standards and allergen testing protocols will not change, and WholeSoy founder and CEO, Ted Nordquist, still taste-tests every single batch of yogurt...just like he always has! The only thing that's different is the address of our production facility.


During this move, we experienced an interruption in our weekly production of yogurts that may result in some flavors of WholeSoy being temporarily unavailable at your local stores. We want you to know that the final pieces of the move are coming together well and we expect to be up and running again at the new facility very soon. In the meantime, you may continue to have some difficulty finding our yogurts, but we expect this will only last a very short period of time.


We truly appreciate your continued support while we upgrade to a new facility and sincerely apologize in advance for the interruption in your regular breakfast, midday or late-night snack routine.


If you have any questions, please feel free to contact us directly by email or phone (1-877-569-6376 toll-free).


The same WholeSoy & Co. you've come to love and enjoy will be back in full swing very soon and will continue to be the best-selling soy yogurt on the market!

 

Thank you!

The WholeSoy & Co. Team

 

WholeSoy is fiercely dedicated to making the best tasting vegan soy yogurt on the market! All our products are Non-GMO Project verified and use only US grown, single-source, organic soybeans.

ws-24oz-lineup

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Comments (53)

  • Vicki Pigg
    Vicki Pigg
    22 May 2013 at 16:48 |

    Please please please hurry and get back in production. I MISS MY YOGURT! No joke, I am allergic to casein which is in all cows milk, I can only eat or drink milk free products and whole soy was the first yogurt I could eat in 15 years that did not cause a severe migraine headache. I don't care for the other type of dairy free products they just don't taste as good. I know a lot of people eat soy for their heart health, I eat it because it is all I can eat. Thanks Ted for being such a genius. !

  • alicia
    alicia
    24 May 2013 at 04:37 |

    LOVE YOUR YOGURT!! THANK YOU FOR A FANTASTIC, VEGAN PRODUCT!!! LOVE IT!! WE FREEZE IT AND BLEND IT FOR AN INEXPENSIVE FROZEN YOGURT TREAT AFTER A WORKOUT AT NITE!! WITH CHOCO CHIPS, NUTS AND COCONUT! YUM!!

  • Jim Gerofsky
    Jim Gerofsky
    25 May 2013 at 03:48 |

    Can't find your product anywhere in the eastern Essex / Passaic / Bergen County area of lovely northern New Jersey; was getting worried that this was a another sign of our continuing descent into barbarianism and endless rows of Greek-style cow-curds. Very glad to hear that it's just a temporary situation, hope your civilized product will soon be back in abundance!

  • Shemon
    Shemon
    25 May 2013 at 12:34 |

    Ok, so now I understand why I couldn't find your products at any stores in the bay area this. It's been brutal & painful. I rely on your product cause I have a dairy allergy which limits product options significantly. Glad to hear the delay is due to expansion. That's a good thing. I say this in a lovingly, patient manner HURRY UP :) I really miss my yogurt fix. I may be experiencing withdrawl side effects, ya think? :o :)

  • James
    James
    25 May 2013 at 15:52 |

    Whew! So glad to read this post! I've been searching all week in Seattle for Whole Soy with no luck! Now I know why. Thank you!

  • Eileen
    Eileen
    25 May 2013 at 16:01 |

    I'm so relieved to read this! I went to the store yesterday and couldn't find any of the large Wholesoy yogurts at all! The guy who worked there told me you were re-doing your recipes, but obviously this is misinformation - you're just moving. I really really appreciate that you make the Unsweetened Plain Soyogurt, as most Soy Yogurt has way too much sugar in it for me! Blessings.

  • Anonymous
    Anonymous
    25 May 2013 at 22:20 |

    I purchase delicious WholeSoy & Co. yogurt from my Food Coop in Brooklyn and am dismayed that I have not been able to buy any yogurt in the last two weeks. The grocery stores where I purchased your product as a back up are out as well!! The other brands are horrible so please hurry and get your product back into Brooklyn. I miss WholeSoy, particularly my favorite, Apricot Mango. Since I consume one yogurt daily you can imagine that I am suffering at this time.

    Thanks,

    Lona

  • Katey McLaughlin
    Katey McLaughlin
    26 May 2013 at 04:37 |

    Hi,

    I can't find WholeSoy yogurt at any of my local stores in the Burbank, CA area. At Whole Foods today I was told not to expect new supplies until July!! Is this true? Please reassure me that the wait won't be that long!

    • WholeSoy
      WholeSoy
      07 June 2013 at 23:06 |

      Hi Katey,

      We're in the process of making some fresh new batches of yogurt and estimate some will begin to ship out early next week. We'll have a better estimate for when it will reach your area once we know which distributors have picked up the product to ship.

      Since we ship everything out of Southern California, it will take less time to reach Burbank than the East Coast. Overall it varies by distributor and region.

      We'll update you all here on our blog, facebook, and twitter early next week!

  • Tramecia Garner
    Tramecia Garner
    26 May 2013 at 19:02 |

    Still waiting for these yogurts back in my local Whole Foods! I hope they are back soon...Thanks!

  • Rachel
    Rachel
    27 May 2013 at 02:06 |

    Hurry back!! All of my stores are out and I miss my yogurt!

  • Christina
    Christina
    28 May 2013 at 00:08 |

    Please consider adding additional small pieces of the fruits that would go with each flavor ... i.e. peaches with peach, etc.
    YUM. YUM.
    Hope production isn't delayed too much longer...I'm suffering withdrawal. This is the ONLY kind of soy Yogurt I can locate in the whole city of Des Moines IA.
    KEEP IT COMING!!

  • Jes
    Jes
    28 May 2013 at 00:14 |

    Missing Whole Soy yogurt at the Publix Greenwise in Tampa. Hope to see the product back soon, especially my favorite lemon flavor!!

  • susan
    susan
    28 May 2013 at 15:47 |

    my son is allergic to milk and whole soy vanilla is his favorite yogurt with consuming two 6oz daily. We used to buy this every week but recently we were told that its temporarily out of stick. We are anxiously waiting this product to come back to Wegmans in PA. If you could update the timeline that would be great.

  • Anonymous
    Anonymous
    28 May 2013 at 19:11 |

    We are out of it in Dallas, too :( It's one of the few solids my baby was enjoying as we introduce him to real food, so it's a bit of a setback.

  • Anonymous
    Anonymous
    28 May 2013 at 20:54 |

    yes, very sad here in montgomery county, MD! :-(

  • Anonymous
    Anonymous
    28 May 2013 at 22:34 |

    Incredibly sad and dismayed here in Los Angeles, too. Haven't had for two weeks now - stopped even trying to find it any more. We go through six tubs a week, profound loss.

    Your comment is awaiting moderation.
  • Diana
    Diana
    28 May 2013 at 23:43 |

    Happy to know it will be back in the stores soon. Suffering major withdrawal. Husband eats average 2-3 per day and I eat my vanilla every day with mixed fresh fruits. My newest favorite with pineapples and bananas. Yum! Please hurry.....I'm very cranky without it!!!

  • Anonymous
    Anonymous
    29 May 2013 at 03:11 |

    Also none to be found in the South Bay area of California...very sad.

    Your comment is awaiting moderation.
  • Jenn
    Jenn
    29 May 2013 at 12:55 |

    The only yogurt my son can eat because of all his food allergies! Please hurry!

  • Anonymous
    Anonymous
    29 May 2013 at 13:54 |

    same here! (NYC) - my 2 yr old son cant eat regular dairy yogurt and as we keep kosher, this yogurt is our only option, and he loves it! He asks me every day, I'm so happy I saw this blog post and now I know it will be back in stores eventually!

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    29 May 2013 at 14:07 |

    May 29th and still nothing back in stores, is there a date we can expect it?

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    29 May 2013 at 17:23 |

    Will stop combing NYC stores now that I have seen this announcement, but I don't know what to have for breakfast!

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    29 May 2013 at 17:25 |

    Hoping for it back in Dallas soon! It's the best source of protein for a gluten-free, dairy-free, kosher girl at breakfast (though I wish it were a little less sugary!). When do you expect they'll be back to stores?

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    29 May 2013 at 22:28 |

    Please give us a more precise update as to when we can expect to see it back in stores. Thank you.

    Your comment is awaiting moderation.
  • Meb Harris
    30 May 2013 at 00:46 |

    Please hurry... we need our soy yogurt back on the shelves. I went to four stores yesterday... and no one has any.

  • Kelly
    Kelly
    30 May 2013 at 01:38 |

    I just sent my husband out to 5 different grocery stores near our home in Nothern NJ and nothing! UGH! Whole Soy Yogurt is my daily breakfast. Please give us an update on the date the new production facility will be open...your soy yogurt is the BEST that is out there...not having it has been tough.

  • Anonymous
    Anonymous
    30 May 2013 at 03:51 |

    the stores are not going to keep open their shelves for you until june end. in boulder (co) and surrounding they're already replacing you everywhere with green valley organics. i love your product but someone dropped the ball in your production transition plans. "some flavors of WholeSoy being temporarily unavailable" is an understatement. there is nothing available, zero. i just hope all the stores bring you back. some just started carrying your products very recently, and now this...

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    30 May 2013 at 11:34 |

    My 3 year old son is anaphylactic to all dairy. Whole Soy Co Vanilla Soy Yogurt is a main staple of my son's diet since all other "soy" yogurt contains trace amounts of milk proteins or products. 50% of his diet consists of your vanilla soy yogurt. The stores in New York City that normally carry Whole Soy Co are completely out. I've talked to a couple of stores before seeing this post and they said they are not carrying it anymore. Please please hurry with the move, the loss of your product has generated many tears at our home.

  • Anonymous
    Anonymous
    30 May 2013 at 16:14 |

    I have also seen filling-in of the WholeSoy shelf space with other brands and I have decided to jump ship and try other brands since there doesn't seem to be any end in sight to this dearth of WholeSoy after an abrupt disappearance.

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    30 May 2013 at 18:30 |

    oh, rest assured, we will be pitchforks-and-torches at our local stores if they try to not carry Wholesoy. :-) (actually, at one of my local stores, the staff are as dismayed as the customers.)

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    30 May 2013 at 20:03 |

    --just spoke to a live human at WSCo; they are in the new factory and ramping up but don't expect to ship before the middle of June at the earliest.

    (i suspect they'll have to go thru FDA/Ag/FSIS/etc inspections too...don't know how long those take to schedule)

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    30 May 2013 at 21:38 |

    I hope they decide to offer a large discount coupon for all of us who are going thru " pain and suffering" of being without Soy Yogurt. :-)

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    31 May 2013 at 04:22 |

    It would have been nice to know before they made the move and stopped production. I would have ordered two or three cases instead of one the last time. This is the only thing I can eat. A month and a half ago I called whole soy and co about another issue
    at that time it would have been great to be informed of this move. I had even mentioned that this was the only thing I could eat. I guess I will have to try to make my own.

    Your comment is awaiting moderation.
  • Anonymous
    Anonymous
    31 May 2013 at 04:25 |

    It's a relief to know that you're not out of business, and it's as painful for me to wait as for everyone else who's already commented. I would buy a case of the 24oz. Unsweetened Plain if I could find it. It's the ONLY unsweetened, delicious, non-dairy yogurt I've found. Have actually made my own from scratch, but it's a serious hassle. In Marin County, CA, I've been told that we won't see supplies until the end of June -- person I spoke with at Good Earth Natural Market didn't know why.

  • Anonymous
    Anonymous
    31 May 2013 at 13:59 |

    Please hurry! as a vegan who likes a yogurt with protein, I eat no other yogurt but whole soy and exclusively the unsweetened plain. Thank you for this product!!!

  • Anonymous
    Anonymous
    31 May 2013 at 16:22 |

    Not able to find Wholesoy yogurt in stock in Minneapolis area stores. One major store chain in our area informed me they are no longer carrying the Wholesoy brand. Other stores indicate the are out of stock, and not sure when it will be available. Please start production before stores move to other products. I love your yogurt! Thanks!

    Your comment is awaiting moderation.
  • Evonne
    Evonne
    01 June 2013 at 02:26 |

    Fred Meyer in Tumwater has been out for 2 weeks and Safeway says they aren't even carrying it....We are desperate for whole soy yogart!!

  • Annabelle
    Annabelle
    02 June 2013 at 19:04 |

    Relieved to know the delay is only temporary.

    Would you consider providing the lemon and/or lime yogurt in the larger tub size? I really like these flavors but rarely buy them because of the smaller/less efficient packaging. Thank you!

  • June Siegel
    June Siegel
    03 June 2013 at 19:53 |

    Whatever happened to the 32 oz container? It used to be great. Now we have to buy the 24 oz container and it's not enough, and the small ones are definitely too expensive for us. When are you going to get more realistic and offer the larger size again? We live in northern VA, near Washington, DC and there is a huge market for soy yogurt here.

    • WholeSoy
      WholeSoy
      07 June 2013 at 22:40 |

      Hi June,

      Thanks for your comment and recommendation. We'll pass along your packaging suggestion to our team as we do keep a log of everyone's suggestions. We'll keep them in mind when researching, developing and making improvements to WholeSoy!

      The largest size WholeSoy makes is the 24oz tub. We have yet to make a 32oz size. The reason we have yet to make more flavors in a larger size is because of limited shelf space at many natural food stores. However, with enough growing consumer demand for non-dairy yogurts, we hope to make it a possibility one day!

      Thank you again and your recommendations will be reviewed!

  • Breuckelen
    Breuckelen
    03 June 2013 at 20:05 |

    Please giveaway tentative due date. We live in Brooklyn NY ands the local stores are saying 3 months from now
    Today is June 3. HELP!!!

    • WholeSoy
      WholeSoy
      07 June 2013 at 17:13 |

      Hi Breuckelen,

      We're in the process of making some fresh new batches of yogurt and estimate some will begin to ship out later this week or early next week. We'll have a better estimate for when it will reach your area once we know which distributors have picked up the product to ship.

      Since we ship from California, it will typically take about two weeks for it to reach the East Coast but it varies by distributor and region. It is unlikely it will take as long as 3 months.

      At which stores do you typically buy WholeSoy?

  • Sue
    Sue
    04 June 2013 at 03:27 |

    Just want to join the ruckus! I also got very worried when I saw that WholeSoy was being replaced on the shelves of the Whole Foods stores here in Denver. Glad to hear it's only temporary--there really are no other options for unsweetened, plain soy yogurt--I love it!

  • Caryopteris
    Caryopteris
    04 June 2013 at 10:38 |

    Mixed berry flavor is amazing. Also like lemon, raspberry, vanilla, cherry, and I want to try the mango apricot, but I have never seen it. I have not tried peach or strawberry, because I usually don't like those flavors in yogurt for some reason. Please make sure you make plenty of mixed berry and get whole foods to carry mango apricot. I am gluten-free and can't do dairy or nuts. When I'm home I mix in some ground flax. So healthy. Schools should have this for the kids with allergies.

  • Anonymous
    Anonymous
    06 June 2013 at 02:04 |

    Not having your yogurt has made it clear how valued it is. There just is nothing like it. My husband is a regular eater of your yogurt and it was a shock when our local whole foods was out, on top of other local markets. Another customer at whole foods was asking what was happening. Now I have the story, and I am happy that it is for this reason. Thank you!

  • Kate
    Kate
    06 June 2013 at 16:56 |

    WholeSoy needs to communicate better with the stores, we were told the factory was 'shut down'.

    Mustard Seed
    Solon, Ohio

    • WholeSoy
      WholeSoy
      06 June 2013 at 18:46 |

      Hi Kate,

      We will follow up with Mustard Seed to make sure they are in the loop.

      We have been providing constant updates to our distributors and retail contacts as well. At times not every single person working at a retail store is informed about every shortage matter but we are providing retailers with notices they can post on the shelf if they choose to. We have good standing relationships with our distributors (as we sell our products to distributors and not directly to retailers) who have been extremely understanding and supportive.

      There is an update posted early this week that explains why the delays occurred here: http://wholesoyco.com/blog/item/sorry-for-the-delay

      Thank you!

  • Karen
    Karen
    07 June 2013 at 19:38 |

    Local HEB and Kroger told me they discontinued Whole Soy because it didn't sell. Now I see why no one in the Houston and Friendswood, Texas area has Whole Soy yogurt. Hurry back please!

  • danielle
    danielle
    08 June 2013 at 15:18 |

    My dairy-allergic 5-year-old daughter really misses her vanilla yogurt. She tells everyone that is her favorite food and now she hasn't had it in a couple weeks. Please restock soon!

  • Jessie
    Jessie
    09 June 2013 at 13:02 |

    I can't wait until Whole Soy & company yogurt makes it back into Lakewood, OH! I finally got my mother to enjoy yogurt...and poof! It was gone. PLease hurry - she's on antibiotics! Thank you for your products.

  • Amy
    Amy
    09 June 2013 at 14:01 |

    Please hurry to stores in Maryland. My mother is desperate for the plain flavor. Thank you.

  • Kevin
    Kevin
    09 June 2013 at 16:37 |

    Take your time and do it right! As a natural foods store manager I'm glad you guys are doing things right... people just need to be patient!

  • Jacqueline
    Jacqueline
    09 June 2013 at 18:38 |

    Hi

    Now I understand what happened, wow do I miss and love your product. Can't wait until I can find them again. I usually eat two at at time, thanks so much for creating such and wonderful and magnificent product.

  • Kathy
    Kathy
    09 June 2013 at 21:30 |

    Thanks for the news. I was so upset thinking Whole Soy was gone for good. This is great news that this is only a temporary problem. Bring it back to NYC as soon as possible!! I miss it so much..hard for us lactose intolerant people to get enough calcium and whole soy is a lifesaver for me.

  • Tammy
    Tammy
    09 June 2013 at 22:02 |

    No Whole Soy in Missouri, I am missing my lemon soy yogurt, I have had to resort to eating dairy lemon yogurt, yuck! I cant wait to have my whole soy again!

  • Nicole
    Nicole
    10 June 2013 at 23:31 |

    Ditto! We are missing you. My five-year old is beside himself with grief. Come back soon!

  • PW
    PW
    12 June 2013 at 14:57 |

    Good to know. Watched it disappear from Whole Foods in Boston and wondered what happened. Hope you are back on line soon!

  • Anonymous
    Anonymous
    17 June 2013 at 02:23 |

    Thank you for such great yogurt!! I'm looking forward to your products being available again very soon. Congratulations on your expansion and keep up your great (and delicious) work/mission!! God bless you!! :)

  • Anonymous
    Anonymous
    17 June 2013 at 14:31 |

    I love your yogurt, best I've ever had! Delighted it comes in a larger container also. Please hurry to the Buffalo, N.Y. area, I so miss my treat!

  • Anonymous
    Anonymous
    24 June 2013 at 06:08 |

    Its so good, I keep waiting for your yogurt to be back on the shelves here in the michigan whole foods! I gave up dairy products and this is a fantastic yogurt even if I didnt!

  • Anonymous
    Anonymous
    24 June 2013 at 18:24 |

    I called Whole Foods and Earthfare today...July is what I'm hearing here in NC. Please hurry my kids need their yogurt!

  • WholeSoy
    25 June 2013 at 22:48 |

    Please visit the blog page for the most current update (at the top): http://wholesoyco.com/blog

  • Vicki
    Vicki
    22 July 2013 at 15:27 |

    I am so glad I found out why your yogurt had disappeared off the stores shelves. I was so afraid I wouldn't be able to get it again. I had even contacted the store about it. I have dairy allergies and eat soy yogurt every day to try and build up my immune system. Your yogurt is the best yet! None of the others can compare to your flavors. All are good, but Cherry is #1 for me. Anxiously awaiting to see your yogurt on the shelves again.

  • Anonymous
    Anonymous
    27 August 2013 at 03:54 |

    STill none in NY area, I am in long island and have seen none

  • Anonymous
    Anonymous
    29 August 2013 at 01:29 |

    sure miss the best tasting yogurt on the planet. hurry back!!!??

  • WholeSoy
    06 September 2013 at 16:42 |

    Thank you all for your encouraging comments and feedback! We posted another quick update: http://wholesoyco.com/blog/item/wholesoy-returns-this-fall-october-november

    We anticipate we'll be making WholeSoy yogurt again late October to early November. We'll have more regular updates and a clearer timeline when we get closer to making soy yogurt!

    Thanks so much for your continued support and patience!

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About the Founder

  • Ted Nordquist is the founder and CEO of WholeSoy & Co. Find out how this professor of Asian philosophy became one of the country's greatest soy pioneers.

    read_more

Latest Blog Post

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    We’re soy excited to have our own California-based dairy-free facility now churning out soy yogurt every week! Learn more about our facility.

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